Delivery/Exchange/Return Policy

All prices on our website are exclusive ofstandard delivery charges.

DeliveryTimes

Standard delivery is available for all our onlinecredit/debit card orders to most Singapore addresses and is usually within 4-5working days.

We will endeavour to deliver goods withinthe times stated but goods are subject to availability and delay in delivery ofgoods is sometimes outside our control.

ExchangePolicy

You may cancel your order for any itempurchased at In-Trend. However, do take note that you will not receive any formof refund. In-Trend strictly does only one-on-one exchange. In order to qualifyfor a one-on-one exchange, you must:

1. Inform us within sevenworking days of delivery of your item(s), quoting your order number by clicking here and apply for return of item in your order page.

2. Take reasonable care of the item(s);leaving all item(s) intact. The item(s) should be returned in originalpackaging.

3. Return the item(s) to us as soon aspossible but certainly within 14 days. When returning an item, please includethe reason for return. Please ensure you obtain a Certificate of Mailing fromthe Post Office. In-Trend Uniforms does not accept responsibility for the lossof packages sent back to us by a customer, therefore, we encourage you toreturn your items using recorded delivery. Proof of postage and recordeddelivery receipts need to be retained by the customer. You will be responsiblefor the cost of returning the item(s) to us unless the items are faulty.

4. Alternatively you can drop at our store and exchange your items.

Warrantyor Guarantee Policy

Theteam at In-Trend Uniforms makes a huge effort to ensure that all customers arecompletely satisfied by their shopping experience with our company. We cantailor your new uniform to almost any specification required and in 98% ofcases we will deliver the item directly to you.

Awork uniform is something you must buy rather than something you like to buy;however, while we offer great value prices with the convenience of shoppingfrom your own home, we never compromise on the quality of our clothing.

Ourgarments survive the everyday wear and tear long after many of the cheaperalternatives that are available from other retail stores need to be replaced.

Itis for all of these reasons that In-Trend Uniforms offers an Exchange Policy –we are confident that once you have used our online store and worn ouruniforms, you will return time and time again and we will value that custom oneach and every occasion.

If,however, you are unhappy with your purchase for whatever reason, please contactus and we will be more than happy to help in any way we can.

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